Privacy Policy

1. Introduction

Welcome to Chestha, a brand of Ciergify Concierge Services Private Limited ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and mobile application (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact details.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Usage Data: Information about how you use our Services, including your IP address, browser type, operating system, and pages visited.
• Location Data: Information about your location when you use our Services, if you have enabled location services on your device.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our Services.
• To process your transactions and manage your orders.
• To communicate with you, including sending you updates, promotional materials, and other information.
• To improve our Services and develop new features.
• To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us provide our Services, such as payment processors and customer support.
• Business Partners: Companies with whom we collaborate to offer you additional services.
• Legal Authorities: When required by law or to protect our rights and interests.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Ciergify Concierge Services Private Limited, 0.3, H-187, Sector 63, Noida, Uttar Pradesh - 201301.
Email: info@chestha.com Phone: +91 96542 84419.

9. Privacy Policy - Google Analytics and Cookies

This Privacy Policy outlines how https://chestha.com collects, uses, and shares information about visitors to our website through the use of Google Analytics and cookies.
What information do we collect?
3 Website Usage Data: When you visit our website, Google Analytics automatically collects standard internet log information, including your IP address, browser type, operating system, referring website, pages visited, and the time and date of your visit.
Cookies:
We use cookies, which are small text files stored on your device, to track your interactions with our website and improve your user experience.
How do we use your information? Website Analytics:
We use Google Analytics to analyze website traffic patterns, understand user behavior, and identify areas for improvement. This helps us optimize our website content and functionality.
Targeted Advertising: We may use your data to display targeted advertisements based on your interests and browsing behavior.
Sharing your information:
Google: We share your website usage data with Google Analytics, which is hosted and processed on Google's servers. Google may use this information to improve its services and comply with applicable laws.
Your privacy controls: You can manage cookie settings in your browser to accept or decline cookies.
Google Analytics Opt-out:
You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Important points to note:
Data Anonymization: We use Google Analytics with IP anonymization to mask your IP address, ensuring your personal information is protected.
Data Retention:
Google Analytics stores data according to their retention policies.
For additional information on use of Google Analytics and how it collects and processes data, please check:
Google's Privacy & Terms - https://policies.google.com/technologies/partner-sites
Safeguarding your data - https://support.google.com/analytics/answer/6004245?sjid=10922286769323628721-NC
Compliance with Laws: We strive to comply with all applicable data privacy laws, including GDPR and CCPA.